Buyer Protection Policies
We offer 100% Buyer Protection Policy to our customers. Our Brand of trust clearly defines our values, promising the best online shopping experience to our customers.
Genuine Products
- Merchant guarantees to sell only genuine products to customers through ASIAUVSAA.com
- Manufacturer’s or Seller’s warranty (wherever applicable)
- Brand new products (except Refurbished & Unboxed Gadgets)
Secure Payments
- Customers’ Personal Data is kept Confidential
- All Online Transactions are secured by SSL (Secure Socket Layer)
Easy Returns, Replacements & Refunds
- Return/Replacement request for any Order should be submitted within 3 days of receiving the Product.
- In some products a WhatsApp video is to be taken while opening a package in front of courier delivery person and to be sent on mobile number immediately on +919987409868.
- Without Video for such product later there will be no refund or replacement If product is been accepted by the customer and courier person has left from your location.
- Refund/Replacement will be initiated only upon receiving of the product
- Replacement will depend upon the availability of the product
- In case the product was damaged while in your possession, ASIAUVSAA will not be under any liability to process the refund/replacement
- Damaged/ Missing/ Empty Packages need to be returned within 2 days of receiving the product
- Order Replacement can be done in following cases:
- Wrong Size/ Color/ Style/ Quantity
- Missing Parts/ Accessories
- Defective/ Damaged (if not under Manufacturer’s Warranty*)
- Not as per description
- Return Package should have the original Price tag and Packaging slip
- Few products are Non-Returnable. Please refer to the product page for further reference
- For Manufacturer’s Warranty Products, you are required to visit the Brand Service Centre.
For more queries, please refer to Return, Replacement & Refund policies